Privacy Policy

Privacy Policy for SMS Communications
Last updated: 2/3/2025

Crider Landscaping ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you opt-in to receive SMS communications from Crider Landscaping.

1. Information We Collect

When you sign up to receive SMS messages from us, we may collect the following information:

● Your phone number: The primary information required to send SMS messages.

● Consent: You will be asked for consent to receive SMS communications from us. By opting in, you agree to receive these messages.

● Other Information: We may collect additional details necessary for providing landscaping services, such as the type of services requested or feedback you provide, depending on the nature of our communication.

2. How We Use Your Information

We may use the information we collect for the following purposes:

● Service Updates and Reminders: To inform you about upcoming landscaping services, maintenance schedules, promotions, or special offers.

● Customer Support: To address inquiries, resolve issues, or confirm appointments.

● Marketing: To send promotional offers, discounts, or updates regarding our landscaping services. You can opt-out of marketing messages at any time.

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties without your consent, except in the following cases:

● Service Providers: We may share your phone number with trusted third-party service providers who assist in delivering SMS messages (such as SMS gateway providers).

● Legal Requirements: If required by law, or in response to valid legal requests, we may disclose your information to authorities.

4. Opt-Out and Consent

You can opt-out of receiving SMS messages at any time. To stop receiving SMS communications from us, simply reply "STOP" to any SMS message you receive. You may also contact us directly at 423-708-5646 or office@criderslandscaping.com to request removal from our messaging list.

Please note that opting out of marketing SMS messages will not affect our ability to send you essential service-related notifications (e.g., service reminders or appointment confirmations).

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions about this Privacy Policy or our SMS communications, please contact us at:

Crider Landscaping
Phone: 423-708-5646
Email: office@criderslandscaping.com

What information do we collect?We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: - To personalize your experience (your information helps us to better respond to your individual needs) - To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) - To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) - To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Interest based advertising

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name,address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to·not having this information used by these companies, click here.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.